We typically respond within one business day

Contact RewardRoster

Have a question about RewardRoster, need help with your account, want support setting up a giveaway, or want to know if our giveaway management tool is a good fit for your promotions? Reach out and we’ll point you in the right direction.

Send us a message

We’re happy to help with support, pricing, setup questions, and general product inquiries.

Helpful details: your question, the kind of giveaway or reward structure you’re running, and anything you’ve already tried.

Prefer email instead? Reach us directly at hello@rewardroster.com.

Support

Questions about your account or using RewardRoster.

Setup help

Need help getting your first giveaway configured?

Fit check

Not sure if it matches your workflow? Ask away.

Contact and support questions

A few quick answers for common questions about contacting RewardRoster.

How do I contact RewardRoster support?

You can contact RewardRoster by using the contact form on this page or emailing hello@rewardroster.com. We typically respond within one business day.

What can I ask RewardRoster about?

You can reach out about giveaway setup, pricing, billing, account support, feature questions, product feedback, or whether RewardRoster is a good fit for your promotions.

How fast does RewardRoster reply?

RewardRoster typically replies within one business day.

What happens after you contact RewardRoster?

Once you send a message, our team reviews your question and replies by email. If you’re asking about support, setup, pricing, or whether RewardRoster fits your giveaway workflow, the fastest path is usually to include a little detail about how you currently run your promotions.

1. You reach out

Use the contact form or email us directly.

2. We review the details

We look at your question, workflow, or issue.

3. We reply

You’ll typically hear back within one business day.

Ready to get your promotions organized?

Start free, launch your first giveaway, and see how much time you save when everything is in one place.